FAQ’S
[su_spoiler title=”Do I need an account to purchase edits?” open=”no” style=”default” icon=”plus” anchor=”” class=””]No, you don’t need an account to browse.
However, setting up an account is quick and easy — and once created, you’ll be able to access your downloads anytime…[/su_spoiler]
[su_spoiler title=”My MegaPack downloaded quickly with just a link inside the zip file, Is the file bad?
” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Note for Large Packs (like the “MegaPack”):
For big downloads, we include a link inside the ZIP file that directs you to our Dropbox account.
Simply:
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Open the downloaded ZIP file
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Click the link inside, or copy & paste the URL into your web browser
This allows you to access and download the full pack easily.
.[/su_spoiler]
[su_spoiler title=”Do I get my purchase instantly?” open=”no” style=”default” icon=”plus” anchor=”” class=””]Yes, you do.
You can find your downloads under “My Account” as well as in your email confirmation after purchase.[/su_spoiler]
[su_spoiler title=”I checked out as a guest and cant find my download link, What do I do?
” open=”no” style=”default” icon=”plus” anchor=”” class=””]If you checked out as a guest:
Your download link will be sent to the email address you provided during checkout.
Please note: The email may sometimes land in your Spam or Promotions folder — be sure to check there if you don’t see it in your inbox..[/su_spoiler]
[su_spoiler title=”What if my download link wont work?
” open=”no” style=”default” icon=”plus” anchor=”” class=””]On the rare occasion the download link doesn’t work:
Just email us with the track title and your order number, and we’ll promptly send the download to you directly..
[/su_spoiler]
[su_spoiler title=”What info does remixplanet get from me if I make an account?
” open=”no” style=”default” icon=”plus” anchor=”” class=””]The only information we receive from you is what you provided during the registration or checkout process.
We do not collect any additional personal data..[/su_spoiler]
[su_spoiler title=”Do you store my payment information?” open=”no” style=”default” icon=”plus” anchor=”” class=””]No, all payments are processed through PayPal, so we do not collect or store any financial information from you directly.[/su_spoiler]
[su_spoiler title=”Are all the downloaded edits mp3?
” open=”no” style=”default” icon=”plus” anchor=”” class=””]
Yes, they are. The samples you hear on the site are uploaded at 128 KBPS or lower for preview purposes.
However, the downloads you receive will be at the highest quality bitrate of 320 KBPS.
[/su_spoiler]
[su_spoiler title=”What Is SE Or QH Mean?
” open=”no” style=”default” icon=”plus” anchor=”” class=””]SE means Short Edit, and QH means Quick Hitter.
These tracks are trimmed versions designed to help you quickly hit the best parts of the song and move on.
SE versions are slightly longer than QH versions..[/su_spoiler]
[su_accordion][su_spoiler title=”What Does the (VAR) mean In the BPM section?” open=”no” style=”default” icon=”plus” anchor=”” class=””]VAR stands for Variation on the site.
You’ll see this label on most packs or megapacks, indicating that due to the variety of songs included, a single BPM cannot be assigned. [/su_spoiler]
[su_spoiler title=”I tried to use the (BULK DOWN-LOADER) to retrieve my order but it did not work” to retrieve my order but wont work” open=”no” style=”default” icon=”plus” anchor=”” class=””]When using the bulk download feature, we recommend downloading 20 edits or fewer at a time.
For larger orders, please split your downloads or download files one at a time to ensure a smooth process..[/su_spoiler] [/su_accordion]
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